Our policy here at Fun Time Jumpers is:
If an event is Cancelled by a customer within 8 days or MORE prior to the party date (due to unforeseen weather or whatever circumstance), a refund of money paid to Fun Time Jumpers will be granted upon the customers request, although we do charge a $30 processing fee, or a Rain Check to reschedule event for a later date.
If an event is Cancelled by a customer within 7 days or LESS prior to the party date (due to unforeseen weather or whatever circumstance), Fun Time Jumpers will allow a Rain Check to reschedule the event for a later date. If the customer wants to cancel all together, then the amount of the deposit ($50) that was paid to Fun Time Jumpers will be kept by Fun Time Jumpers due to the fact the reservation was held by Fun Time Jumpers and equipment was unavailable to any one else for rent. If more $ (other then the deposit ($50), was paid to Fun Time Jumpers, then that money will be refunded back to the customers credit or debit card, which can take a 2-3 Business Days.
If an event is Cancelled by Fun Time Jumpers (due to whatever circumstance other then weather), a full refund of money paid to Fun Time Jumpers will be granted, or a Rain Check to reschedule the event for a later date.
If an event is Cancelled by Fun Time Jumpers (due to weather), a Rain Check will be granted, or if customer would like a refund, we do charge a $30 processing fee.
If rented equipment is set-up at your party and weather turns, instruction to shut off rented equipment is given, if weather clears up, renter can turn equipment back on, (Full instruction is given at the time of set-up). NO REFUND OR RAIN CHECK will be given after equipment is set-up. If weather turns really bad Fun Time Jumpers does reserve the right to pick up rented equipment early (due to Safe Operation of equipment), and NO REFUND will be given.
A Rental Agreement Concerning your Responsibility as a Renter, is given to (You) the customer, to be read carefully and signed at the time of equipment set-up / delivery. Fun Time Jumpers Management.
Copyright 2010, Fun Time Jumpers (tm) 505-450-6664